Polar Cloud
Poll Rates
Poll rates on the Polar Cloud are how often or frequent the Polar system requests data from the device connected to the Polar Gateways in the field.
These rates can be adjusted in the edit tile function on the Live Dashboard per device.
These are configurable in minutes and are setable be set for each individual data point to give the resolution required.
Poll rates and the understanding of them are vital to the opperation of the Polar Portal to get the most out of your remote monitoring system.
Minumum Poll Rates
Minimum or the fastest poll rates available on the Polar Portal are 5min.
Default Poll Rates
The default polling rate ranges from 5-minutes to 60-minutes depending on the data tile and is configured by default during the integration and building of the device drive in the Polar Cloud.
Where to change Poll Rates
Poll rates can be changed by the following steps:
- Navigating to the appropriate devices live page
- Click on the edit pencil at the top of the live window
- Find the appropraite data tile you wish to change and click on its edit button followed by settings to open the tile configuation menu
- Scroll down to the poll rates section
- Edit the Poll rate
- Save the configuration
After the configuration is save the Polar Cloud will follow the new Poll Rate assigned to the tile, meaning that all data from that point forward will now be at a different Poll Rate as it was changed from.
Note: This changing of poll rates can some affect how certain graphs display data.