User Roles

User Roles 

The Polar Cloud has a number of different user roles to control access and ensure safety of the sites that are connected to the system. Below is a list of the roles available.

Multiple roles can be active at once, i.e one could be a technician and manager. This would provide the highest level of access to the system.

However the lower role will take priority, so if one adds themselves as a manager and a read only then the read only will overwrite the manager privileges.

Note: As a 1st time, self registered user, to the system your default role will be Manager. In order to gain technical access you will need to edit your role to Technician as well. 

Notifications Only 

As the name suggests, a role for a user to only be able to receive notifications.

This role is to add users to the platfrom that will only have permission to edit and manage their account details. This role is designed for users that only wish the receive notifications and not to have access to any of the devices, gateways and systems available on the Polar Cloud

Read Only

This role is for users that will only have permision to view the various devices and dashboards on the Polar Cloud. They will not have any access to change or configure anything on the system and purely function as a viewing user. 

Read only users will have the following permissions: 

• Live views of devices 
• Historical views of devices 
• View Custom Dashboards built and shared by users, managers or technician roles.
• View errors 
• View triggered alerts
• Receive notifications for alerts that are configured by users, managers or technicians 

User 

A user is the middle ground for the platfrom. They encompass all this roles sees all the permissions as the Read Only role with the addition of control and basic configuration. 

Additionally to the Read Only role permissions Users will also gain the following: 

• Triggering outputs and use buttons on the Polar Cloud that have been preconfigured by Technician roles
• Creating of Custom Dashboards based on tiles and readings from devices that are already configured under their Group
• Setting up and managing alerts 
• Generating reports on the Live Reports page 
• Download CSV data off any graph on the platfrom

Technician

This role is for the technical user, it allows access to the setup and configuration features of the system. It also allows full access to the devices that the Polar Gateway is attached to.

On top of the permissions granted by the User Role, the Technician also has permissions for the following: 

• Adding and managing of Sites
• Adding and managing of Devices
• Adding and managing of Gateways 
• Access to programming tab on devices to view and program devices remotely.
• Access to the Gateway details pages for advanced diagnostics
• Editing and configuration of Device tiles including:
  • Modbus registers 
  • Scaling 
  • Polling rates
  • Naming 
• Configuration and edditing of Button based outputs on the Polar Cloud

Manager

This role is for managing user access and rights to Groups, Gateways, Devices and Sites. This role would be for the administrator of the Group to manage their Polar Cloud account.

On top of the permissions granted by the User Role, the Manager also has permissions for the following: 

• Add and manage Groups 
• Add and manage Sites
• Add and manage user access rights accross the Groups
• Manage Site software licenses 
• Receive notifications around site licenses expiring